Bad experience, I was poorly attended, the first t...

Bad experience, I was poorly attended, the first time I went there, a Mrs. answered me was not able to tell me that star notification is just to buy the blocks at the lottery, because my car was stolen stayed two days parked in a prohibited place .... I didn't know, then I had the headache of depending on Setran's good will resolve. Being that buying the blocks would already solve .... Obs because they don't help to find stolen car ..... my car was from 12 to 15 in the same place taking notification, I think it's suspicious. ..... 12 a 15 another sec, was located on Tuesday ..... they could notify the police .... I just think