J

Julie Kaplan

4 years ago

Nice, efficient and helpful sales staff. Not the c...

Nice, efficient and helpful sales staff. Not the case with the person who was supposed to help us set up and pair our Apple watch's. He did the absolute bare minimum. My husband and I felt as though we were being dismissed, probably due to our age. I mentioned I wasn't very knowledgeable about the watch even though this was my 2nd Apple Watch, and he actually questioned why I would purchase another one. The store was actually empty for an Apple Store and we were the only ones at the tables where they are supposed to set you up with your new watch.I called the store and reported the issue and was thanked for my comments.

Comments:

No comments