The hotel is in a very nice location, away from th...

The hotel is in a very nice location, away from the hustle and bustle.
We were there today as day guests and just wanted to have a coffee.
The underground car park could be used without any problems.

Hat hotel is very, very simply furnished and therefore seems a bit careless. There is something missing, something special. In the lobby we would not be greeted by the reception or heard a hello. Have "searched" ourselves. We took a seat on the terrace and the menu was quickly brought to us.
The prices are more than proud and not appropriate, considering that the kempinski chain no longer wishes to be categorized. Then you should also adapt here. 12 euros for an ice cream sundae see photo is not justified.
It took about 15-20 minutes for it to melt. The waiter spoke to a neighboring table on the way to us, I think it was staff who sat on the terrace, as they were visibly familiar and joking. We did not get a good appetite, it still tasted despite the salty price.

The tables were without covers and unfortunately dirty, our glass table was more than dusty. The other tables too. There are ashtrays everywhere, as a non-smoker it bothers me a lot. At this price level it should be possible to bring ashtrays on request.

Apparently it is not desired to make sales with bathrobe, that would be compared to guests. not really charmingly communicated by us.

All in all, ok, not particularly, very, very expensive.

The staff shortage is noticeable, which is not only a problem here, but should not be noticeable above a certain price.