Darien Hughes

Review of Paramount Acceptance

I can t believe I even have to give 1 star. I hope...

I can t believe I even have to give 1 star. I hope someone sees this BEFORE they get into business with them.

* if you don t feel like reading all of this , don t sign up with them or any of their partners*

You will go through HELL

I didn t look in to it like I should have done. I signed up at a baileys gym( 1st party ) to work with a trainer( 2nd party) that trainer is contracted through baileys to create a contract with PT fitness ( 3rd party )
Now get this !!!!!!!!!!!!!!!! I tried to cancel my membership and I went to the gym. The gym told me to talk to my trainer. The trainer needed me to reference my contract. I read my contract and it says I needed to contact PT Fitness. I called PT fitness they said I needed to contact PARAMOUNT ACCEPTANCE because they handle their billing. I finally call paramount and they said I had to EMAIL THAT DEPARTMENT so now I m emailing paramount. The emails are slow. I tried to cancel in MAY but May turned into June because of the delay I had working through every company. Now here s the KICKER they tell me I need to pay for the month of June even tho I haven t been to the trainer. Also that in order for me to cancel I needed to pay my balance. If I didn t cancel I would be billed until my contract was over. If i cancelled my bank card and they couldn t get payment it would go on my credit and they would pass my information to a debt collection agency. It s one huge loop. It s horrible. I told them the situation was unexpected and i couldn t control was happened. They don t allow any grace period. They aren t understanding at all. DO BETTER than I did. Do not make this same mistake. I did better