J B

Review of Mercy Gilbert Medical Center

Went to the er in the evening with excruciating kn...

Went to the er in the evening with excruciating knee pain and severe swelling. The cause is unknown. All they did was some blood work, and an ultrasound to be sure there was no blood clot. I was informed " we don't do MRI scans in the emergency room", when I inquired what my condition was, and " we don't know what is wrong with your knee, so you will have to make an appointment with your orthopedic doctor". They acknowledged the joint was in serious condition, but made little attempt to find out why, and if it was dangerous. The pain was never addressed, and I feel the PC and doctor were vague and somewhat rude. I would NOT recommend anyone come to this er for a serious situation. Minor issues would be addressed properly, I think, but major, serious issues would be better handled at a Banner facility.