If I could give zero stars I would. The visit I ha...

If I could give zero stars I would. The visit I had was rushed and lacked efficiency.

Car accident in January fast forward to June, attorney office request medical records and payment given; cause they won't give you anything without being paid first.

It is now October and I have no records! I called two weeks ago and was promised they would be sent out and call back later in week for tracking number. I call back and wow! I'm sorry they haven't been sent out. I asked for a supervisor and get transferred. This lady says sorry it was mistake and there's nothing she can say except not everyone knows what they're doing. She guarantees me the records will be sent out Monday 10/9/17 and call in Wednesday for the tracking number.

I called today and the first guy I spoke with says sorry they haven't been sent out, it's waiting for sign off to process. I request a supervisor and now she says oh they were mailed yesterday and provides me a tracking number. Currently I can't see anything regarding the progress of this package but I know it can take 48 hours to update.

The fact that this is impacting my credit is ridiculous. This accident put me behind and I've been playing catch up ever since. I don't understand how you can continue to say oh sorry it'll be taken care of. I can't imagine such inefficiency in a hospital! Is this the care you give your patients?! Oh wait. It is I remember from the visits I've had.

These damn documents had better be on their way and there should be a return credit for having to wait over 3 months!