Sales person was knowledgeable and friendly. Know...

Sales person was knowledgeable and friendly. Knowing this particular sales persons team was not going to be there when in time of delivery, we decided to pick up vehicle. The other sales team who was handling delivery was very unprepared for the transaction as they did not have all of the paper work completed. They did not have my name on the lease as well being my dad was the co-signer. Vehicle came out of cleanup and had scratches on hood, overall not very appealing being it was just detailed. Two gentleman who also detail cars for the dealership offered their assistance to get the scratches out of the hood. That helped a lot. We did not receive a second key as well so i have to plan picking up the other key later on this week.