The hotel is absolutely gorgeous!! The grounds an...

The hotel is absolutely gorgeous!! The grounds and restaurants are outstanding and it's location is perfect. To get into the hotel we had to use a side entrance that had a ramp because the front had a few steps. The staff helped us out each time so this really was not an issue. Our room was very nice as well. We were given the "accessible " room but although the shower was roll in, there was no shower bench...they said they used to have one but couldn't find it. Now we booked this months in advance so it should have been no surprise we were in need of a shower bench. They gave us a stool (18"x18"x18") HAHA.....and since that was not going to work, and the one other bench went missing they gave us a leather chair to use in the shower....not at all waterproof. (and now ruined). Again the staff was great and very apologetic. Sometimes my husband thinks he is the first paraplegic to ever visit Europe. Food at this hotel is very good and the breakfast that came with the room is the best we had, and you can have anything at the buffet and on the menu! Unfortunately we were only there two nights. We regret not spending more time at this hotel and in this beautiful city. The city does have a lot of cobblestoned areas, so wheelchair users beware. Also beware that the city becomes a garbage dump at night but is usually cleaned up by 10-11am. There are so many partying, piggy people at night. A bit like a continual frat party. We were a bit surprised that people did not treat their city better.