Picked up a 2016 CRV yesterday. Great experience (...

Picked up a 2016 CRV yesterday. Great experience (crazy but almost fun!). Went via True Car and they came in $100 less. Very happy with trade-in; even added $500 to their proposal. Suspect I might have done better but still very happy with it. Gary Berlin: A+. No pressure, answered all questions and comments honestly. Ryan, my wife thinks it was Brian (last name?) even pitched in with a good walk-through before we drove off. Dealing with Denise in finance was, believe it or not, fun.Yeah, we took a vehicle service contract. She pointed out that I could get a refund from another dealer on the contract I had on the traded-in car. Nice!
Waiting for a hitch and tailgate spoiler to come in to get installed. Note: installation seems a bit pricey.
More to follow.
Gary called next day to say the parts came in. I forgot what size the hitch was (1.25 or 2"). Called service and spoke with Mike. He looked it up and called me back with the info (1.25").
More to follow.
OK. Took the car in to get the hitch and tailgate spoiler installed yesterday. They had a loaner set up. Very nice !! The service manager (Mike B.) asked me if I wanted to wait. I just laughed. I knew it was more than a 1-day job. Anyway, they called yesterday evening with an update that it wasn't ready. Nice touch ! Called noon today to say it was ready so I picked it up. As far as I can see it's an excellent job. No sign of anything being done at all. Very professional. Just installed the bike carrier and ready to go! Great job Piazza folks !!
P.S. The loaner was a Cherokee. Like the CR-V better.