Thomas S Smith

Review of Tom Raper rv

I went to Camping World to complain about damage t...

I went to Camping World to complain about damage to a braking system part installed on my Mini Cooper's skid plate. I talked to Doug, the parts manager, who directed Damon, a parts associate, to investigate my problem. Damon determined that the problem was a improper installation; found the required part; and arranged for the service department to fix the problem. Matt, a service advisor, arranged for the proper service technician to perform the repair and had my car repaired and back to me in less than an hour. Total cost to me was less than two hours of my time and nothing else! All who participated deserve a heartfelt thank you and well done!

Sincerely,
Mr. Smith