Not great....spa looks beautiful at first glance, ...

Not great....spa looks beautiful at first glance, but customer service is horrible. I get weekly treatments and I have tried every spa in rochester, but I've never encountered so much opposition and attitude from reception (and over the phone). I have zero issues with being charged for cancellations but I also have zero tolerance for being spoken to and treated to miserably. Everyone seems angry, and I keep a smile glued to my face! Pretty shocking