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Easha Khanam

3 years ago

Horrible job but a pleasant experience. So I went ...

Horrible job but a pleasant experience. So I went in with a lot of hope and trust they would do my nails justice, quite the opposite happened. A very close friend of mine, recommended them to me (but she only goes there for facials) so I went in excited. I told the staff this was my first time there so I expected it not to be my last. It was toward closing hours (since it takes 90 minutes) and they proceeded with the massages for my feet. Feet from a distance didn't look terrible and she did do a good job filing them. But mind you if you look closely you will see the gaps she didn't fill, and I realized this by watching her do my hands. Not only did she rush, the coats were all very unevenly distributed. I very politely had to continuously ask her to fix certain things that quite frankly a experienced nail technician should know. Her fixing them just them clumpy in certain places. Even though it was MY first mani pedi, it felt like it was hers too. The polish didn't even go to my cuticles on any of my nails and some of them look wayyy more clumpy than the others. And her rushing my dazzle coat I came home and wash my hands and literally it started chipping at the tips only because they weren't covered correctly. The girl who did mine was a very nice girl don't get me wrong, but I will never again pay 96$ for this trash. Honestly, you could do a better job at home. And no these pictures weren't taken a week from the appointment date. I had them done last night, and these were taken this morning. I kindly request Complexions to really value their clients especially if their first experience is going to be them. Thank you

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