Q

Quinn Dickinson

3 years ago

A good friend of mine bought a 2016 Cruze that sat...

A good friend of mine bought a 2016 Cruze that sat on their lot for over a year. When we rest drove it the oil change notification was on. When he took delivery of it they reset it according to the Carfax. They constantly called my friend AND MYSELF over 4 times everyday for $800. He is a railroad conductor and they kept harassing him 3 times every 2 hours depriving him of his sleep. He told them repeatedly to stop calling while he was in the hotel. Without proper sleep there's a risk of a derailment. Then when they couldn't get in touch with him they would harass me and call me while I was in school. I got an in-school suspension because of my phone going off over and over again. I'm only 17 and the co owner of the dealership threatened me about getting the cops involved. When my friend confronted them about it they played it off and said it was a scare tactic. They were supposed to deal with the money from selling the warranties off his trade in and here we are over 2 months later and he still doesn't have his money. They also used my cell phone number for the bank paperwork and I got 3 calls from them until I told them off. Jim Strohecker you were a nice salesmen throughout the process of my friend buying a vehicle but my friend, myself and none of our family or friends will not be returning to Klick Lewis for anymore business due to the tactics used by the co-owner of this dealer. All I want from you guys is something to make this whole situation right.

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