Omar Cristaldo Review of Klika
Worse On-line buying experience ever. Not recommen...
Worse On-line buying experience ever. Not recommend this to anyone.
On March 20th I made a purchase of a Powertrain press bench. At that time I didn't know Powertrain belong to Klika, but when I received the confirmation and tracking number it came from Klika.
I got the product and try to assembly, then I found out that there was a missing part that prevents me from full assembly the bench.
On March 26th I contacted the guarantee team to request the missing part, the team arranged to deliver the missing part, after several days awaiting on April 6th I receive a package with the wrong parts, which means that I couldn't assembly the bench and have to claim again on April 7th about the missing parts.
It is today April 20th, and I still didn't receive the parts and still can't finish to assembly the bench.
As a summary, after one month I still can't finish to assembly the bench, this is a terrible customer experience...
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