Absolutely unprofessional and awful service. I wou...

Absolutely unprofessional and awful service. I would never rent from this company again. I live in an apartment with two friends in Ottawa for two years. Upon move in the place was a mess, there was furniture and a tv left in the apartment from the old tenants. The fridge was a disgusting and the radiators leaked and would not work reliably. They took over a week to fix the heating problem. They were difficult and unresponsive to emails. They gave very little notice on move out. Finally, they claimed that we left the apartment a mess and charged us cleaning fees. Instead of notifying us, they simply issued our bill to a collections agency through which we found out 9 months after moving out that we owed them money. They are a horrifically terrible company to deal with whether it be through email or phone. I warn anyone who thinks of renting from this group to think twice before signing a lease.