My boyfriend booked a reservation last February 14...

My boyfriend booked a reservation last February 14, 2018 and we stayed for one night. He actually reserved a surprise "romantic dinner" for both of us. But he ended up so disappointed because he specifically requested for an intimate dinner wherein the hotel promised to set-up outside the enclosed restaurant. It was devastating as well to know afterwards coz the reason why my boyfriend wanted the intimate dinner was because he planned to propose during that dinner. When we inform their staff about the lapse, they were not even that much apologetic about it. It's just sad to ruin a plan you made for your special someone.