Jasson S

Review of National Lumber

My mother started shopping for replacement windows...

My mother started shopping for replacement windows and doors with the companies who spend exorbitant amounts of money on advertising (e.g. Window World, Window Nation, etc.), and after two estimates she quickly gave up on the process. It was the same old song and dance with these companies; gimmicky sales pitches, high-pressure sales tactics, hidden costs, etc. After hearing my mother's account of the situation (and being a person who is utterly annoyed by these types of gimmicky "buy 2 get 2 free" retailers myself), I stepped in and did some research and was lucky enough to stumble upon National Lumber Company. In looking for a true local retailer I was extremely impressed to discover that National Lumber Company has been in business and family owned for over 100 years - this speaks volumes for a retailer in any space. We ended up purchasing windows and doors from National Lumber Co. after a great experience with the salesperson. Not only did the salesperson not use gimmicky sales pitches or pressure us into a purchase, they also spent time to explain build quality of windows and doors between manufacturers. After meeting with the salesperson it was very clear to us why a national franchise retailer can spend so much on advertising and sell a low cost product (hint: it is in the quality of the product).

I would recommend National Lumber Company to anyone. The process from meeting with the salesperson all the way through the install was seamless. It could even be said that the entire process was quite enjoyable.

If you are looking for an honest family owned business that isn't about volume, look no further. If that all wasn't enough, their extensive attention to detail is commendable and the owners' are always on hand to answer questions.