Breanna Schultz Review of Lupient Chevrolet
Terrible customer service/sales. I test drove a di...
Terrible customer service/sales. I test drove a dirty vehicle and was promised it would be detailed before I picked it up after buying it. My car was not ready on the day I was told it would be and the excuse of a snowstorm was used- not sure how a snowstorm is related to my car being ready? After driving it for a day I discovered food, A LOT of food, stuck all over the backseat in the cracks and the seat belt holes so I called to ask about the detailing they had promised to do. The manager laughed and said "oh yeah, I know what you're talking about" and had me bring it back in for an entire day to try again. They definitely DID NOT cleanup the areas that I specifically pointed out and I now have food stuck in my just bought vehicle. I'd rather not give them another try and be out a car for another day at this point. I'm going to leave out another terrible story regarding my plates but again- Terrible, terrible customer service and sales.
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