Sump backup systems are not my expertise, so I fee...

Sump backup systems are not my expertise, so I feel fortunate to have customer service that takes me through troubleshooting my Sumpro 75 system in detail, as I like to understand each gadget in my house, especially when it come to water control.

Reese took me through what might be causing the problem and how to safely test it, and actually saved me time/grief by knowing how to diagnose it on my own going forward. It was an education for me, to say the least.

I am likely to purchase and recommend residential products from Metropolitan Industries and their companies knowing that I have this level of support and knowledge nearby and over the phone. Thank you for your assistance and time!