The hotel and location was beautiful. It was a 20 ...

The hotel and location was beautiful. It was a 20 minute drive to the strip and far enough away for peacful relaxation. As all Hiltons are, the rooms were top notch. But the reason i give 3 stars instead of 5 is because of the service. We were interested in renting a kayak for the lake and the concierege left us with more questions and left us to find out for ourselves. Also, we called about getting another robe and more conditioner and we had to call a second time to fufill our request. It was still a great place to stay, its just not the kind of service i expected for the price we payed to stay here.