M

Margaret Boyd

4 years ago

As good as it looked myself and our party where di...

As good as it looked myself and our party where disappointed in our experience.

The hotel looked very nice. Our executive suite was clean and comfortable (we did have a leak at sink so had to put towels under it. This was not noticed until we came back to room after our night and floor was very wet from water from sink. I informed reception at check out as it only leaked if we used the sink).






( i was totally surprised by this as i could hear the total stranger next to myself checking in)

As we went to dinner some other customer's who came in just after us went to take a picture at the christmas tree and where asked to move along, they where not drunk and only wanted a picture.



I will send an email to the hotel and state my issues. I am not the only customer to feel like this.

If you are booked in for a stay then enjoy yourself and hopefully the hotel will sort this ridiculous booking system.

M Boyd

Comments:

No comments