Paul Renken

Review of Boyd Gaming

I was staying at Fremont thursday 7/5/18 (boyd gam...

I was staying at Fremont thursday 7/5/18 (boyd gaming) the food was the worst ive ever seen or tasted the workers cannot even work properly the lighting was poor,attitude was poor the wait in line was ridiculously poor this hotel will lose customers over food service...sooo i moved to California Hotel friday 7/6/18(Boyd Gaming) Check in rooms were not ready so my family and i went to Market street cafe waited in line hostess walked us in passing a table for 4 said there is no table available i said here is one she said it was taken sit at the bar till there is a table (i have a broken leg with crutches) So 2 people after us were seated at the table for 4 !!!! I told my wife lets be patient after several people after us were seated i had to let them know we have not been seated and we were being over looked after we ate we went to our room few hours later i asked my wife to pull menu up from online..the menu clearly say No to go orders for daily specials....i ordered a prime rib dinner and it said special but was in dinner category and did not say cannot have to go (mind you my leg is broken) so iasked my wife go down to order and they deny the order and she calls me i, i call front desk they transfer me to food and beverage mgr i explain my situation (broken leg) and the menu flaw and it didnt matter he was more interested in BEING RIGHT then hearing my issue so i called my wife back and told her NOT to order anything we will get food elsewhere and spend our money elsewhere im more then disappointed in the food service in Boyd gaming and will be going to higher corporate casinos on strip (not Boyd) where the standards for food and service are hopefully better....what a nightmare!!! I will copy and paste this to yelp after my nightmare ends.