Ulises Hernandez

Review of Honda of Pasadena

Based on a service visit: guy outside told me I wo...

Based on a service visit: guy outside told me I wouldn't be seen without an appointment because they were to busy. Got turned away. Came back to ask for an appointment, was greeted by the service manager who said I could be seen. -.- . service took about an hour. I used there WiFi room. It was dirty. I cleaned it up. Set aside the computer on the floor, wrapped the phone on a separate table, Ethernet cable was stuck under the computer so the cable was pinched. I had to fix that to get a direct line. I hate disorganisation so thank you for that haha. Service rep was good, her name is Monique? I think, but very kind, helped clarify my questions. I would return.