Justinas Skrebe

Review of Direct Auto Insurance

This company is a joke, all they do is lie, waste ...

This company is a joke, all they do is lie, waste your time, and offer you pathetic claims. Took me over a month to get an estimate. Was offered $800 for a car in a perfect mechanical condition that they said is worth $4800, but since it has pre existing damage of $3600 the car is a total loss to them and they will not fix it. Then they changed their story and said it's because the airbags deployed and it will cost $4000 to fix it, which is still a loss to them. If I decide not to get robbed by them and keep the car, there is a fee for that. What a joke, just like the company. They want to total a car which has lots of new mechanical parts in it and drives like it's new, just because the body of it is damaged. All of the pre existing damage was minor and left behind because they we're always giving me the run around. I don't understand why they are still in business, it's very shady practice and should have their business licence taken away from them.