Robyn Knowlan

Review of The Butterfly Pavilion

Disappointed that a woman in the guest service dep...

Disappointed that a woman in the guest service department was rude and impatient over the phone just now. No excuse for that. Helping guests understand and navigate the reservation schedule should not be a frustrating activity for a team member choosing to work in guest service. Bummer that our first point of contact with this company was so discourteous. We'll try back another day and hope for a better experience.