Regina L

Review of Vista Veterinary Specialists

Vista took care of our 16yr old cat Witty for end ...

Vista took care of our 16yr old cat Witty for end of life services. All of the staff were amazing and so compassionate. Having four children and them all being so sad for the loss of our pet, Vista was very accommodating and allowed us all a chance to spend time to say our goodbyes. We are very thankful.

I did receive the anticipated phone call today about the ashes for Witty and was surprised to learn the cost was not included in the fee we paid Vista at the time of service. I specifically asked the staff member at Vista while going over the paperwork if there was an additional cost and was told no. The representative I spoke with today said this was a complaint she's received from several people and was told they were working on it.