it has a great location. The valet staff is not u...

it has a great location. The valet staff is not up to par and I would not recommend this hotel over halekulani. I grew up here, and the aloha spirit at the royal hawaiian seems to be based on money, and how much you tip. There are better hawaii hotels than this currently. The staff is just not synced up to to the level of service of a 5 star hotel. I am disappointed but hopeful that the management improves the level of service and returns to the concept of the aloha spirit. That being said, the location on the beach is what we pay for and why we put up with less than acceptable care. just to say that the halekulani is a true 5 star hotel, and there are others better worth the price that is paid.