Michelle & Larry

Review of Shangri-La Hotels and Resorts

It was a great experience to spend the night befor...

It was a great experience to spend the night before my wedding at the Island Shangri-la Hotel. The check-in procedure was efficient, while the flower bouquet and other desserts prepared by your staff were truly sweet surprises. The Harbour View Suite has a stunning view and its interior is spacious and comfortable. The room service is of high quality, while your staff members are polite and helpful. The only drawback was the very salty Chinese breakfast (congee and nooldes) we ordered in the room, but the hotel kitchen had soon replaced another bowl of food for us. My family members praised the quality breakfast in other restaurant on 56/F.
Last but not least, your housekeeping staff are honest and helpful because they notified me a valuable item left in my room by mistakes. I was so grateful for being able to retrieve the memorable gift. With all these great experiences, I will certainly recommend Shangri-la Hotel to friends and return to enjoy different kinds of services on special occasions.