jim hengsteler

Review of Tom Raper rv

Never, ever will I go to this place for a camper o...

Never, ever will I go to this place for a camper or my camping necessities. Went with a family member to pick up his new camper. First, they approved him for a different camper than he even looked at. Second of all, the sales guy tried to make it right with some extras that he promised. He did not receive everything he was promised yet. (Hoping they follow through with their promise.) After these promises, my brother was promised that his truck and camper would be done in 45 minutes to an hour. Approximately 3.5 hours later, we went to see what was taking so long. The truck, nor the camper were not even started. After getting three different stories of why it had not been started, they got all of it together in about 20 minutes. So sorry to speak bad of this company, but this isn t the first bad experience I have had with the same company. I believe you only get one chance to set a first impression , and they ruined my impression of their company.