I've gone to the ER twice. Once I had shingles. My...

I've gone to the ER twice. Once I had shingles. My PCM couldn't get me in so told me to go to the ER. I waited for 4 hours which was no big deal because it wasn't an emergency. When I told the front staff checking in why I was there he laughed and said "yeah right. You're too young to have shingles" and rolled his eyes. That's really my only complaint. The doctors and nurses were great.

The second time I went was for chest pain. I was seen quickly and the care was fantastic.

I'm currently pregnant and the only complaint I have is how spread apart the hospital is. Walking from the labs to radiology, etc.

I have found most of the check in staff to be rude. I have met some great ones, but the majority are rude. Most of the people on the phone are rude as well. At the end of the day, I care more about my treatment from the doctors and nurses than the check-in staff and I have been more than pleased with all doctors and nurses I have been in contact with.