my experience at NYHQ was frustrating. you go to ...

my experience at NYHQ was frustrating. you go to a hospital and once there you go to the front desk an say need to go to neurology dept. the people at front desk don't know where that dept. is located. you ask people who work at the hospital where a certain dept. is located and no one knows. what got me frustrated is the lack of understanding people who work at a hospital are. if they don't know where a dept. is located, damn, at least say something in affect "i will find out" it's so unprofessional when you are asking a question and the person say "i don't know. It would be nice, no matter what dept. you work in all staff should be informed about the different locations they have in a hospital. thanks for letting me express myself.