Don't waste your money coming here. You pay for a ...

Don't waste your money coming here. You pay for a 4 star hotel and you get a broken down motel experience. The staff here was not friendly nor helpful. They just didn't care to say hello, be directive or look like they wanted to be there. They screwed up our room reservations and we ended up in a moldy/mildew room with a king bed for 3 grown adults. We initially reserved a double. But according to them, they were at 100% capacity. They ultimately switched us out of the moldy room upon complaint. New king bed and had to request a cot. Rooms are outdated and falling apart. Not sure what we paid a resort fee for since we're not able to use one chair or cabanas since you have to rent them out for $$$. The "private" beach isn't very private as it is on the same strip as the public beach and non hotel guests were all over the place. If you hate birds.. there's plenty of birds here. So use precautions. The one star was for the location and proximity to most restaurants. After a whole year+ of the covid, our family was looking forward to having an enjoyable experience. We looked forward to this for months and it let us down. What a waste of an experience to break quarantine with.