We are a Plumbing Service Company and have used th...

We are a Plumbing Service Company and have used this dealership twice now. There are a lot of scheduling tasks that take part in getting our vehicles in the shop with our technician as well as our customer schedule. This is now the 2nd time are vehicle was scheduled and was not even looked. I received NO notification that they have not even looked at our truck. Now scrambling to change scheduling for this technician. If I did not call would they have even informed me of this. This is not professional in any manor. Customer Service is in need of improvement!