Sarah O

Review of John Gibson Auto Sales

We had been talking with Chris the week prior abou...

We had been talking with Chris the week prior about buying a motorcycle. I told him we would be down there the following Saturday with the down payment. When we got there there was no place to park. After finally finding a half of a parking spot. We asked an employee at the front door if Chris was available. The employee said "No he's not here" Then said "No just kidding he's right here" Chris had a cigarette in his hand and was smoking right in front of the door. How gross and unprofessional! We finally get taken inside to see the motorcycles & we didn't see the motorcycle I had put an application on. He tells us it sold! I was fuming & so we started looking at the other ones. After, being almost 45 minutes Chris finally comes up to us and tells us "Oh the the one you was interested in isn't sold we sent it off to have it repaired." We live in Conway & drove down to Hot Springs for absolutely no reason at all. He knew how far we were driving and could have called me prior to us driving down there. This place is absolutely a place I would NEVER EVER recommend to anyone! Horrible customer service & horrible communication. He smoked 4 cigarettes while we were waiting the 45 minutes. Do not waste your time!