Would never expect a luxury hotel to be this uneth...

Would never expect a luxury hotel to be this unethical. Our reservation stated it included breakfast but this was not true when we went to get breakfast. Then To charge extra drinks (said we had 12 alcoholic beverages in 4 hours between two people) on our pool tab and close it out before we could even sign it is unexcusable. They stamped on the receipt we let the pool without checking out. We were at the pool till 6:30. Then to say they will call us back shortly and 4 days later still not call. This hotel could care less about the guests experience