I ordered 2 subs double meat and cheese with no le...

I ordered 2 subs double meat and cheese with no lettuce because I'm SUPER allergic and a 10pc order of wings well done. My girlfriend and I pulled up to the window and pay, the manager Diane reads us the wrong order which is no problem, then couldn't find my name or my phone number so I tell her my order and so she then gives us the right food. I asked in a polite way are you sure there's no lettuce and explained my allergy, she confirmed. We leave to our destination and open our food, my sub was a lettuce sandwich, no problem, I'll get it remade, in the meantime we tear into our wings and LITERALLY HOT PINK IN THE CENTER! Gross! I call and ask for the manger and explained the error and negligence she didn't let me finish my sentence she just said "COME ON BACK ILL REMAKE THE SUB" I kindly asked her to remake the whole order and she said since the sub was the only thing made incorrectly that's the only thing she was gonna remake so I requested a full refund on my 23.00 order and she said this location doesn't do refunds. I had no idea so I tried to come to an agreement and get my entire order remade seeing how it was raw and incorrect, I had to drive back up there and WAIT yet again. Diane said the most she can do was remake my sub and give me cookie. A cookie?! How about some edible food?! We drive back to the store and she IGNORED us at the window while arguing with the 2 customers over an Uber order where they received the wrong food (She was clearly having a bad night). My girlfriend was driving and attempts to hand her the 3 boxes asking for them to be remade she screams I TOLD YOU IM NOT GIVING YOU A REFUND. My girlfriend didn't ask for a refund, here we could see she wasn't even listening, before we could even explain we just wanted a remake she says she's calling the cops and slams the window in our faces! We proceed to listen to her scream at the 911 operator saying THESE PEOPLE ARE WASTING MY TIME AND THERES NOTHING YOU CAN DO?! This "manager" attempted to have an officer come to your store and remove us because she failed to do her job correctly, waste an officers time opposed to remaking an order! Pathetic and unprofessional! We leave and I call the store the next day and speak with Tasha. While explaining she cut me off saying Diane told her everything and she also mention we cursed her out and began banging on the window which made her feel threatened, which was her reason to call the cops. This is 100% false! I asked Tasha did she watch the video, she said she didn't have time to, understandable....I guess. She said she spoke to the guest services dept and told them everything so she would remake the order. At this point the food isn't my concern, it's a manager lying on my girlfriend and I painting us as aggressors and the GM not even taking the time to watch a 5 minute clip (if that) to check the authenticity of her statement. We head BACK and I ask Tasha did she watched the video, she says yes, I asked did you hear us say ONE CURSE WORD to your staff? She replies I don't know, the sound doesn't work. Wow. I then ask, well did you see either one of us bang on the window? She replies I don't know it was dark I couldn't see anything. Wow, once again I'm in disbelief. Then goes to say Diane is usually nice. I didn't ask what type of person she was, I wanted an apology on her behalf at least!! I never received an apology, a credit, a refund, but I did get my food remade THE NEXT DAY, so thanks for that Tasha. In closing, I would just like to say I spend entirely too much money at this place of business to be treated as I was and dismissed! This was a sorry excuse for management, for customer service alone!! I'm still not satisfied with the outcome of this exhausting event, I hope someone reads this and agrees that this was a nightmare and rectifies it!