The worst company I have ever had to deal with in ...

The worst company I have ever had to deal with in my life. Words cannot express my dissatisfaction with this company, not to mention I just called them 16 times and still cant actually get a person on the phone. The only accurate thing the automated system lets you do is pay your bill. If there is an emergency or a power outage or you just have a question, forget about it. Not to mention most times you call, they as you to call them back at another time, then it promptly hangs up!