Wow the service department at Mike Shaw is total a...

Wow the service department at Mike Shaw is total a train wreck. Had an appointment scheduled at 9:00 AM to have an oil change and have the techs look at a brake issue and dropped the car off at 9:00 AM. Didn't hear anything from them so called around 4:00 PM and the front desk said they would call me back, but never got a call. Figured I'd drop by and ask what's up and apparently they hadn't even started working on the car. Really? For a customer with an appointment?

What a bunch of clowns. I'd recommend Valley as at least they'll get your car done if you make an appointment.