Chrissy Cate

Review of Primasing Motors Inc

Service department replaced our engine, cut all wi...

Service department replaced our engine, cut all wires and never hooked them back together (hot wires exposed, grounds unhooked and hanging, others cut and hanging, & more), did things that weren t related without talking to us first, didn t replace all the parts they removed (left inner fenders sitting on back seat & more), removed & never returned parts unrelated to the engine replacement, didn t clean anything prior to releasing the truck back to us (oil all over the place, mold & mildew covering the interior), never balanced the injectors, didn t link the turbo, didn t due their due diligence in working with the insurance, and left us with an awful mess to put back together. Such an awful job for having our truck for 6 months! We were also lied to about the warranty on a new engine where a 100k mile warranty went down to 12k miles. Worst experience ever!!!!