My family and I live at an apartment complex EPM t...

My family and I live at an apartment complex EPM takes care of in Lexington, called Fayette Crossing. It was nice when we moved here almost 2 years ago. Since EPM took over it has gone steadily downhill, and now in order to get any work done in our apartment I have to make low level threats to management. Things like "If you don't come fix this soon, I have pics of ALL the black mold...." They showed up the next day. We mind our own business, don't play music, have never had a party, don't turn our TVs up. We're just a family. I DON'T like being ignored and I'm steadily getting angrier and angrier. My daughter's car got broken into in the parking lot a few months ago! It was locked!! No broken windows or anything. Whoever did it took her wallet out of the glove box (yeah, we know now) and ran up all her cards, and management, while offering assistance, did nothing. Where are the police patrols they told us about when we moved in? 2-3 times a night? Yeah, right. Our pool has been out of commission since before summer, and it's still not fixed. It looks like it's going to be under construction for at least another 6 months. That pool was fine! We swam in it year before last! We had a manager that PROMISED the pool would be open by July 4th. I guess I should've asked what year. I know I sound bitter, and at this point I am. If I wanted to have to make threats, and empty promises, I'd just get married again. I also don't want to pay $10 a month for maintenance insurance. When you live in an apartment that's what you pay rent for. If something happens in another apartment that's on the management. That's the cost of running an apartment complex, or MANY apartment complexes. DON'T try to pass that cost on to your tenants!! You wanted to get into this business! Now suck it up, cupcake, and do your friggin job by taking care of us like you're supposed to! In August the bathroom ceiling in the master bathroom fell into the bathtub, while my daughter was in there taking a shower. I'm just extremely grateful she didn't have my 2 year old grandson with her at the time. It took them nearly 2 weeks to get it fixed, despite repeated calls, none of which were answered. I had to email with veiled threats. All of which I have copies of. I also have my phone records. We have 2 full baths and when you use to tub in one at least 3 inches of water backs up in the other. It takes hours to drain and leaves behind a slime that is very difficult to get off the bottom of the tub. There is also often sand mixed in, which indicates a broken pipe under the building. My daughter took a shower 3 hours ago and there's still water in my tub. Now I like the fact that the employees here leave you alone. (When you don't have a maintenance request, that is) We don't bother anyone and we don't want anyone bothering us. And we will be staying for the foreseeable future. But I'd really like for some major things to be different around here. I mean, really. At least, pick ONE project outside, complete it, THEN move on and work on another. Right now they're working on the parking lot/dumpster area, the pool, the steps by the office, and the grill area. The only problem is, they work on ONE for a few days, then all the workers disappear for about a month. The workers come back for a few days and work on a DIFFERENT area, disappear for about a month, and the cycle continues. From this dissertation, do you start to see the reason for my anger and frustration?