D

David Lee

3 years ago

Made a reservation a month out and explicitly requ...

Made a reservation a month out and explicitly requested a table by the window. I called two weeks and a week prior to my arrival to ensure that we had a table by the window. However, when we got there, the hostess (rude and uppity Mexican girl with glasses) told us there weren't any available. No big deal. We were then seated in a booth on the other side of restaurant FAR from the window. Fine. Looking around, we saw THREE empty tables by the window. They were empty for 90 mins and 2 were still available by the time we paid and left. During our dinner, the Mexican hostess seated two walk-ins (dressed like they just got done doing construction work) at the window table. I know they were walk ins because I walked by the hostess (en route to the bathroom) and the couple stated that they didn't have a reservation. That really pissed me off.

Secondly, the attitude of our waiter was abominable. I believe his name was Edgar. During our entire meal he was extremely inhospitable. I don't know why he would outright lie about clam chowder being the ONLY soup available for the Prix Fixe when the people behind us were able to order and receive French Onion soup. Further, he came by twice during our meal -- once immediately after WATCHING us putting food in our mouths, he bum rushed us and asked if everything was ok. I didn't even have a chance to swallow and ask him why they would put gravy on top of the Filet and NOT the mashed potatoes. Second time he came around was to deliver our checks at which time I reminded him that our daughter's meal comes with an ice cream. He responded by rolling his eyes and telling me that he didn't think she would want the ice cream as it was freezing cold outside. Yeah OUTSIDE Edgar but we were seated directly next to the busy kitchen and the heat from it drafted into our booth. He was by far the worst waiter I've ever encountered. Lastly I'm not sure if he was instructed to call us "friends" but that got annoying real quick. His attitude did not make us feel like "friends" -- made us feel like three guests he wanted to collect the tip from.

Food also isn't up to par. If you want better steaks, go to Mortons or Flemings. Not this pathetic excuse of one. As I've mentioned before they put the gravy on top of the filet and leave the terribly-mashed potatoes bare naked. Btw there were still large chunks of potatoes in the MASHED potatoes. the best thing at this place is the kid's menu. For a measly $8 you get a monster of a meal. Chicken strips. So yes if you want to order a chicken strips or cheeseburger kid's meal (something the chef and sous chefs at this place can't screw up), then I recommend this place. Otherwise stay away. If you're looking for a view while dining, go to the other restaurant that's situated on a cliff (I believe it's in Pomona). Lastly, good luck getting up the hill to the parking lot at this place.

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