What a bad service! An order with 3 items placed a...

What a bad service! An order with 3 items placed and heard nothing for two weeks. Written an email twice and no response. Called, 30 minutes on hold, then told that 2 items are no longer available. When I asked why I didn't get a response and I wasn't informed either, I was told it was very busy. Now wait 2 weeks for my money.