Our car was reversed into immediately after pullin...

Our car was reversed into immediately after pulling into a supermarket parking space.At first we felt sorry for the lady involved.Our opinion changed a few months later when we found out that liability was not being admitted despite profuse apologies at the time.
Our insurance company put it in the hands of Lyons Davidson who thankfully sorted it out [14 months later]
MORAL. If somebody admits to causing an accident and there are no witnesses, make sure you record it on your mobile!!