Hang Van

Review of Sebago Water Sports

It's the very first time we went to Key West and d...

It's the very first time we went to Key West and decided to choose Sebago Island T'ing after going through reviews on Yelp, but the customer service was so disappointing with Ryan or Bryan and Shelby. I got motion sickness, so I sat or laid down all the time and watched around. The problem was that the crew didn't even come to ask if I was OK or needed something. I guess they assumed that I liked sleeping while traveling. The girl of the crew even looked mad and yelled at me when she knew that I threw up in the toilet, not on the sides of the boat to the water. The crew was seemingly nice, but I felt like they have an attitude with people whose mother language is not English or their English is not good. They had very little patience to explain, communicate, and interact with those people. Besides, they didn't care about our safety as much as they were supposed to. Also, the captain was so rude when trying to help a Korean lady who seemed to be not good at swimming and got mad at two 17-year-old boys when they accidentally let a noodle float away while swimming. No one should be treated like that. I brought some cash for tips as noted on Yelp but decided that they don't need my money.