Lisa Stobbs

Review of My Pet Stop

DO NOT TRUST CATHERINE NELSON WITH YOUR MONEY SHE ...

DO NOT TRUST CATHERINE NELSON WITH YOUR MONEY SHE IS NOT TRUSTWORTHY
I had my.dogs.booked into the kennels 6to10april 20 this was cancelled due to my holiday being cancelled
The receptionists told me they were asking people to amend there bookings and not take refunds . I said no so I was given the owners email Catherine.Nelson@mypetstop.co.uk
She informed.me she would process the refund in march yet this has not been done and all further emails are being ignored yet they have been delivered
She is still carrying on her business of selling.dog food deliveries by emails so she has access but is choosing to ignore long standing loyal customers
I wouldnt trust this business with your money
The council have given 10000 grants to small businesses in her area yet still is keeping peoples money for a service she has not provided . This is Theft in my eyes .