R

Robert Foley
Review of Arnold Services

3 years ago

The good:

The good:
Prompt communication. Tech came out within 3 days and he was able to fix my unit same day. The Diagnostic fee was $81 which is about normal for any repairman.

The bad:
Tech charged me $142 for a blower relay he had in the truck. After he left, I looked it up. The same part cost roughly $10-$30 on multiple different websites. Total charge was $223.

I was referred to the company by someone who knew the owners very well which left me with high expectations. Such a high mark up was surprising.

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