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Xinran Li

4 years ago

If there is 0 star to give, I won t give 1. We boo...

If there is 0 star to give, I won t give 1. We booked a room for two nights at Hilton O hare from Priceline, and we are Hilton gold member. We wanted to use the membership for free breakfast during our stay toward their policy. However, the front desk said we can t because we booked our rooms not directly from their website. It is ridiculous because we booked Hilton rooms from Priceline several times and we never had problems for breakfast. The privilege should be set for members, no matter from where they book the hotel rooms. We won t recommand this hotel if you are a Hilton member but not going to book from their website, and I will never choose this hotel anymore.

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