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Review of Occidental Royal Hideaway Hote...

I WILL LEAVE THIS REVIEW KNOWING THAT THEY WILL NO...

I WILL LEAVE THIS REVIEW KNOWING THAT THEY WILL NOT SOLVE ANYTHING FOR ME BECAUSE THEY ONLY ANSWER THE 5 STAR REVIEWS THAT MAGICALLY APPEAR. THEY GIVEN ME THE ROOM LATE 5 HOURS OF WAIT! THE WIFI NOR THE TV WORK I HAVE 2 DAYS CALLING TO HAVE IT FIXED AND STILL NOTHING AND I'M TRYING TO WORK BUT IT IS IMPOSSIBLE WITHOUT WIFI. I CALLED SEVERAL TIMES AND MAGICALLY NOBODY HAS BEEN ABLE TO SOLVE ME. A MANAGER ASKED ME IF EVERYTHING WAS GOOD AND WHEN I COMMENT TO HIM, HE WALKED AWAY AND LEFT. CUSTOMER SERVICE IS TERRIBLE! THE EMPLOYEES ARE NOT FRIENDLY OR HELP YOU IN ANYTHING! I DO NOT RECOMMEND THIS HOTEL TO YOU FOR ANYTHING. AND DO NOT TAKE THE REVIEWS WHICH ARE SURE TO BE FALSE. VERY BAD EXPERIENCE! THEY HAVE TO HANDLE BETTER! THNX