Steffany AyeReview ofNova Guides, Inc.
While in Colorado, we made the best of our time si...
While in Colorado, we made the best of our time since the ski slopes were closed. We had done a ski mobile guided tour with another company the day before and we did Nova Guides for our 2nd day of unguided snowmobiling. The machines were really nice and we had a great time, the only complaint I have is that my daughter and myself had hit some soft snow, trying to turn around in a dead end area, next thing we knew we were sideways in the snow with the snowmobile on top of us. Our windshield had come off, otherwise everything was just fine. However, we had three staff people who were aware of the accident and not once did any of the staff ask my daughter or I if we were OK. They were so focused on assessing the extent of the damage to the windshield and getting us an estimate for the the repair for a couple of broken brackets on the windshield. The repair was minor, but the lack of concern over us as the patron was disheartening.

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