sage mann

Review of Westin Times Square

Do yourself a favor and choose another hotel, don'...

Do yourself a favor and choose another hotel, don't be fooled like I was. My first time staying at a luxury hotel and it was my hands down my worst hotel experience. I've addressed my concerns with management and the long-winded, no-answer response was "I'm sorry you feel that way."
I've never spent $3,000 on a hotel stay but I thought it was a special time to indulge but it was an EXTREMELY bad choice. I usually can find a silver lining in things but I've got nothing.
only pro? It smells really nice in the lobby.